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Module 2 - Customer Relationship Management (CRM)

Has discount ❌ ❌ ❌
Price Free
Made in - -
Last updated at Tue, 13-Dec-2022 - -
Level - -
Short description Customer Satisfaction = Customer Loyalty! - -
Total lessons 3 - -
Total duration 00:02:20 Hours - -
Number of reviews 7 - -
Total enrolment 2 - -
Avg rating
Requirements
  • Good knowledge of medicines
Outcomes
  • Understand the importance of maintaining good relations to gain customer satisfaction
  • Understand the bi-dimensional aspects of customer's loyalty
  • Implement customer retention strategies
  • Acknowledge the importance of patient counselling and good communication skills
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